Procedure in case of service
Easy, reliable, transparent!Your Einhell device or Power X-Change battery, which you have registered via our warranty extension, is moody and causes problems? With our service you can send in your product comfortably and we take care of the further processing.
How it works - your tasks
Check if your Einhell product is still within the warranty period, to do so check the purchase date on the sales invoice, remember that the warranty period is 2 years from the date of purchase and/or if you registered for the 2+1 warranty extension.
1. If your product was purchased at Ferreteria EPA, you must go directly to the nearest store and go to the after-sales service area.
Subsequent procedure: Our action
As soon as we receive your equipment, a technical inspection will decide whether your device or battery will be repaired or replaced with an equivalent product. Our staff will process your service case as quickly as possible, so that you can soon be back on projects with your Einhell product.
Do you have questions?
The direct email support service will be happy to help you.
Monday till Friday
9.00 - 18.00